Archive for April, 2011

Can you handle a angry client with a claim ? ( part 1 )

Thursday, April 28, 2011
posted by Benoit Gravel

Good evening !! I have a question for you sometimes you will meet a angry client !!!Why because  you sold them something and it broke  and its brand new !!! So here is my fire stopper advice !

A) Be calm and listen to them !!! why because they don ‘ t have nothing againts you !! You listen and you agree with them and tell them  : i know sir  calm down nothing will be solved by yelling !

B) You bring them to the service departement and explain it to the service in front of them !!! Why easy it will show your taking care of the situation !

C) After you tell them : in all problems there are solutions so lets fix it !!! thanks for understanding !!

So the lesson here is be calm and deal with it with logic !!


From : Benny and the jets !!

Are you stressed out ? ( important )

Tuesday, April 26, 2011
posted by Benoit Gravel

In all days being a good salesman is nt enough !!! There is a balance between work and the home. Stress is a bag of problem !! it can play with all your system !! This is no joke you got to have some thechnics to relax or you will blow !!

A) keep yourself in shape !! exercise even when tired a little , it will take your mind off problems at the work place and leave you with a feeling that you accpmplished your day with success !!

B) Try to sleep regular hours , a tired salesman can t sale at his full potential !!!

C) Do not eat always junk food !! why because you will feel as bad as you eat  !!! Eat always lighter in the night and more  at noon !!

D) Don t keep all your problems inside and buried !! It will eat you up !! talk to somebody you feel at ease with stress will take away valuable sleeping hours  and  take away concentration !!

So the lesson here is take care of yourself !! why because your body is a machine when stressed out will be sick or worse !!


From : Benny and the jets !!

Help tips for all the managers !! ( happy easter from GD)

Sunday, April 24, 2011
posted by Benoit Gravel

Here is a short tip for all you managers out there !!! Like i explain on the earlier post in a short whilethere will be a shortage on good salesman !! Here is what you need to do !!

A) if you got good employees help them  and give them a path on the back once and a while .Why if you don t they will go where they are appreciated !!

B) created a nice working enviroment because if half  of your staff is negative !!! the rest will follow !!

C) create 1 a week a meeting where all can give there idees so they can feel like there part of the team !!!

Well Happy easter !! ( And take care of your love one !! )


From : Benny and the jets !!

Yes this web site over 1000 visits after 4 month !!!

Friday, April 22, 2011
posted by Benoit Gravel

I wanted to tell you that this web site have ad over 1000 people after only 4 month !!!!

From : russia , vietnam , brazil all of the usa , germany and canada and many more !!!! 

THanks to you all my readers !! Continue reading my chronicles and  talk about it and pass my web site arround with your friends and co – workers , you make this web site what it is and each time i can help that is what keeps me going !!

If you have any idees you want me to elabotate just leave me a comment and i will do it !!

I have special videos comming that will be incredible ! i promise you !!

Have a great week !!

Thanks again !!


From : Benny and the jets !!!

Ever heard about double check ? ( Don’t forget ! )

Wednesday, April 20, 2011
posted by Benoit Gravel

Since tomorrow i have a meeting with video production ( in two weeks you will see a kick ass video !!) here is the chronicle of tomorrow  

This is a quick lesson , you remember that after you close a deal you do a contract right !! Well this is one thing that you must not  forget !!! ( that is why i put this chronicles today !! ).

Here is the golden rule : check the options that were spoken after  writte it all : I MEAN ALL OF IT  !!! WHY YOU SAY : simple to avoid any un pleasant situations with the client !!! Why because if the client says you told me i had this and you say no we just talked about it but he didn t say yes !!! ( YOUR WORD AGAINTS HIS AND YOU WILL LOOSE !! ) Keep all in email or writting because this is your proof !!! one last thing take always a DEPOSIT ! Why it makes it official !! 

So lesson here is protect your  ass and make him sign under all the options are written !! After if client back out well he looses is deposit !


From :  Benny and the jets !!!

Do you know the art of negociating ? ( part 1 )

Tuesday, April 19, 2011
posted by Benoit Gravel

As i showed  you trought all my chronicles sales can be easy  and fun !! Well this is one part you can leave out !! yes i am talking of negociation ( this is part 1 ) Here are the 4 questions you got to ask to start it all !!

A) Ask him what will he need it  ? in other hand what is his goal ? for buying this model !! Why to give him waht he wants !!

B) Depending on what you are seeling !! here is the question : Do you have a trade in ??? ( this is where alot of people  lose all the profit or just the sale !!

C) what is his budjet ? why because with out that anwer maybe you will be shot down !!

D) after he tells you questions 3 ask him when does he needs it ? why because he will tell you for how long he as been looking or you will know if he is just blowing time !

More to come in  part 2 ( stay sharp !!)


From :`Benny  and thes jets !!!