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Can you handle a claim from a angry client ( Motivation side !)

Wednesday, June 22, 2011
posted by Benoit Gravel

Claims are not fun to take care of when you have an angry client in front of you !! But in every situation you got to find a positive side . In this case knowledge is the key !! You got to listen and learn to all of it and get better at finding out the problems .

The result is simple :

A) you will look like the man who as the answer for all things ( become indispensable  to the compagny )

B) you can stop a fire much quicker if you know what you know  what to say !!!!

C) And you will have 2 things that your competition don ‘ t ( CREDIBILITY AND PASSION )

SO THE LESSON HERE IS LISTEN , LEARN AND AFTER YOU WILL BECOME THE PRO !!

MTGD

From : Benny and the jets !!!!!



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