Claims are not fun to take care of when you have an angry client in front of you !! But in every situation you got to find a positive side . In this case knowledge is the key !! You got to listen and learn to all of it and get better at finding out the problems .

The result is simple :

A) you will look like the man who as the answer for all things ( become indispensable  to the compagny )

B) you can stop a fire much quicker if you know what you know  what to say !!!!

C) And you will have 2 things that your competition don ‘ t ( CREDIBILITY AND PASSION )

SO THE LESSON HERE IS LISTEN , LEARN AND AFTER YOU WILL BECOME THE PRO !!

MTGD

From : Benny and the jets !!!!!